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Legal

Terms & Conditions

1. Acceptance of Terms

By accessing and using Online Bagsakan Urdaneta (OBRA), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our platform.

2. Use of the Platform

OBRA is an online marketplace connecting local farmers, vendors, and buyers in Urdaneta City, Pangasinan. Users must be at least 18 years old to register and use the platform. You agree to provide accurate and complete information during registration.

3. Seller Responsibilities

Sellers are responsible for the accuracy of product listings, pricing, and availability. Sellers must ensure that all products meet quality and safety standards. OBRA reserves the right to remove listings that violate these terms.

4. Orders and Payments

All orders are subject to availability. Payments are processed securely through our platform. OBRA supports Cash on Delivery (COD) and GCash payment methods. Prices are in Philippine Peso (₱).

5. Delivery

Delivery is handled by registered OBRA drivers within Urdaneta City and nearby areas. Delivery fees apply based on distance. OBRA is not responsible for delays caused by circumstances beyond our control.

6. Cancellations and Refunds

Orders may be cancelled before the seller confirms them. Once confirmed, cancellations are subject to seller approval. Refunds are processed within 3-5 business days for eligible cancellations.

7. Privacy

Your personal information is collected and used in accordance with our Privacy Policy. We do not sell or share your personal data with third parties without your consent.

8. Changes to Terms

OBRA reserves the right to modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the new terms.

Last updated: April 2026 · Online Bagsakan Urdaneta · Urdaneta City, Pangasinan